Home Platform Solutions Security Resources About Development stage Join the research
● Resources · Help Centre

Stuck on something? Here's where to go.

Gelezanathi is in development. This page is a pre-launch contact guide, not support for an operational platform.

What can we help with?

⚿

Account & access

Trouble logging in, adding a new teacher, or setting up a new class or campus.

▣

Assessments & marking

Questions about building an assessment, auto-marking, or reviewing flagged responses.

↗

Analytics & interventions

Understanding a report, approving an intervention plan, or reading a performance breakdown.

◎

Billing & contracts

Invoices, learner counts, and anything related to your school's agreement.

▤

Data & exports

Requesting an export, understanding retention, or asking how your data is handled.

⚑

Security concerns

Found something that looks like a vulnerability? See our Security page for responsible disclosure.

How to reach us.

Email support@gelezanathi.co.za or use the contact form for anything above. We aim to get back to you quickly — most queries within a business day — though as a small, early-stage team we'd rather promise that honestly than publish a support SLA we haven't earned yet.

Still stuck? Just write to us.

Contact support